Shipping Policy for NAYELIS Organic & Food Products

At NAYELIS, we are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. This includes providing clear and transparent information about our shipping policies. Please take a moment to familiarize yourself with our shipping guidelines:

1. Order Processing Time:

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and the destination.
• We offer competitive shipping rates, and you can view the shipping cost during the checkout process.

3. Shipping Methods:

• We partner with reputable carriers to ensure reliable and timely delivery.
• Standard shipping typically takes [X] days for domestic orders and [Y] days for international orders.
• Expedited shipping options are available for customers who need their orders delivered faster.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track the status of your shipment by entering the provided tracking number on our website or the carrier's website.

5. International Shipping:

• For international orders, please be aware that additional customs duties or taxes may apply. These charges are the responsibility of the customer.
• International shipping times may vary based on the destination and customs processing.

6. Shipping Delays:

• While we strive to deliver your order promptly, unforeseen circumstances such as weather conditions or customs delays may impact delivery times.
• In the event of a significant delay, our customer service team will notify you and work to resolve the issue promptly.

7. Address Accuracy:

• Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries.
• NAYELIS is not responsible for orders shipped to incorrectly provided addresses.

8. Lost or Damaged Items:

• In the rare event that your order is lost or damaged during transit, please contact our customer service team within [X] days of receiving your order. We will work with you to find a satisfactory solution.

Thank you for choosing NAYELIS Organic & Food Products. If you have any further questions or concerns about our shipping policies, please don't hesitate to contact our customer service team. We appreciate your trust in our products and services.